Shriners Children's

Sr. Membership Operations Project Manager

Job Locations US-Remote
Job Post Information* : Posted Date 2 months ago(10/4/2023 2:28 PM)
Requisition ID
# of Openings
Category (Portal Searching)
Fraternal Operations

Company Overview


Shriners International is a fraternity based on fun, fellowship and the Masonic principles of brotherly love, relief and truth.The possibilities for having fun as a Shriner are endless. Our local Shrine Centers (chapters) around the world have thousands of activity-based clubs, units and events that provide ways for members to connect with each other in a fun environment. A unique aspect of our local chapters is that creativity is encouraged, and if a club for a particular activity doesn’t exist, members are empowered to create one.

Job Overview

The Sr. Membership Project Manager is the business owner responsible for creating the strategy and implementing the systems processes for the successful initiation, execution, monitoring, and closure of all membership projects and as requested by the organization. This position will work with project sponsors, the membership project specialist, and liaise with interdepartmental stakeholders to ensure project goals and objectives are accomplished through leading multi-disciplinary teams. Additional oversight includes ensuring committee reports, data requests, and other administrative tasks related to the Office of Membership Development are completed in a timely and accurate manner through the direct supervision of a project specialist.


  •  Operate with an entrepreneurial spirit to identify, deploy, and maintain an enterprise-wide education learning management system to efficiently manage and advance education resources to specific outcomes. This includes identifying education technologies, programs (learning management system), and processes for deployment in the membership department with a staged rollout across the organization
  • Draft a project toolkit or project-scheduling tool as a strategic resource at the initiation of all existing and new membership programs/event. Schedule and assist with the implementation of cross-functional kick-off meetings to help set project goals (when necessary), staff roles and responsibilities, timelines (via a Gantt chart) and outcomes
  • Provide ongoing project support to ensure milestones are completed in a timely manner and stated outcomes are achieved through coordination of staff resources including working with project sponsors, project specialists, interdepartmental stakeholders and external vendors
  • Oversees and assign tasks for the membership project specialist including providing coaching and guidance on work product for direction and improvement. Manage and approve time for team members in Kronos Time Reporting System and work with the Chief Membership Development Officer to conduct performance appraisals and periodic reviews throughout the year



  • Bachelors degree in project management, program management or related field
  • 5+ years project management experience
  • 3+ years supervisory/management experience
  • 3+ years association, fraternal or chamber management experience


  • Project Management Certification
  • Certified Associate in Project Management (CAPM), Project Management Prof (PMP), or Certified Association Executive (CAE)


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