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Shriners International is a fraternity based on fun, fellowship and the Masonic principles of brotherly love, relief and truth.The possibilities for having fun as a Shriner are endless. Our local Shrine Centers (chapters) around the world have thousands of activity-based clubs, units and events that provide ways for members to connect with each other in a fun environment. A unique aspect of our local chapters is that creativity is encouraged, and if a club for a particular activity doesn’t exist, members are empowered to create one.

Shriners International has an opportunity for a Component Relations Manager reporting into our Corporate Headquarters.

The Component Relations Manager serves as a strategic consultant to Shriners International’s (SI) Temples, Clubs and Units (called “components”), portfolio manager for components events/activities including project follow-up and accountability, and as the primary communication liaison between SI and internal/external components. The Component Relations Manager is responsible for developing and directing SI programming including the development of event/component framework, college fraternity recruitment program, coalition building with Masonic organizations, Imperial Session Ceremonial, and serve as a liaison to several committees connecting outcomes.

Responsibilities:

• Manage the daily activities of SI’s component project portfolio to specific member-driven outcomes including defining and updating the long-range programming plan to ensure consistency with SI’s strategic priorities. - 
• Develop, deploy and evaluate (according to the Phillips ROI Methodology process) Shrine membership programs with a primary focus on increasing membership recruitment and engagement including establishing framework work for clubs/units/Temple events, ritual enhancements, and a college fraternity recruitment program. - 20 %
• Serve as the staff liaison to the Futures Committee, DeMolay Committee, and Membership Committee. This includes working with the membership project specialist in preparing agendas, reports, meeting summaries and ensuring related projects and action items are completed on schedule. 
• Serve as the staff liaison to external components (Masonic) including Grand Lodges and appendant bodies to reposition and strengthen Shriners International’s recruitment and awareness efforts. Through regular Masonic calls and visits, maintain credibility and trust with their components to build partnerships on joint initiatives and shared resources. Design, develop and implement Masonic-focused programs including the Land Breakfast at the National Conference of Grand Masters, participation in the Masonic Renewal Committee, hosting the Grand Masters’ meeting at Imperial Session and facilitating ongoing development with the NMJ via BeAFreeMason.com. - 
• Serve as the staff liaison to the Regional Membership Directors to design and implement strategies that strengthen operational relationships, build trust between SI and the components and advance key SI initiatives. This includes working with the RMD’s to stay informed of major and sensitive member challenges/opportunities, identify component needs, coordinating solutions when appropriate and creating process(es) to ensure components receive information regarding SI programs, services and organizational matters. 
• Implement systems, processes, and programs to benefit Temples on an ongoing basis to support their membership recruitment activities, business operations, and member engagement programs. This includes the conceptualization and selection of business tools (including affinity partners) that can achieve these goals. 
• Manages efforts with departmental and fraternal staff to ensure member prospect process is efficient and effective in messaging and data collection points are gathered, reported and analyzed. Works with the supervisor to implement systems and processes to communicate with temples on an ongoing basis to support their membership recruitment activities based on data and knowledge of upcoming/potential temple outreach programs. - 
• Develop and deploy the weekly membership eNews communication to align the messaging with the strategic direction of SI and SIEF. 

Qualifications:

• 5 years of Association Management, Service Club, Fraternal, Chamber, Non-Profit, and/or Volunteer Management experience required
• 3 years Event Management experience required
• Bachelor's Degree in a related field (Business, Organization Management, Non-Profit, Public Policy) required
• ASAE Certified Assoc Exec (CAE) Preferred or US Chamber Institute for Organizational Mgmt (IOM) preferred

Knowledge, Skills & Competencies:

• Membership program, governance and policy experience preferred.
• Excellent written and verbal communication skills.
• Ability to build and maintain relationships, credibility and trust.
• Strong problem-solving and strategic thinking skills.
• Handles sensitive, confidential information with diplomacy and tact.
• Demonstrates calmness, flexibility and agility in complex situations.
• Handles conflict with courage and professionalism.
• Works effectively with others in a collaborative environment; ability to get things done through others.
• Demonstrates excellent judgment in responding to requests from component leaders and identifies areas of potential concern, often requiring quick response; communicates issues with key stakeholders within the organization.
• Ability to assess the working styles of others and adjust own style as necessary.
• Computer skills including the ability to operate Windows/Microsoft Office Suite (i.e. Word, Excel, PowerPoint).
• Multilingual or bilingual speaker preferred.